Q. What do I do if the databases won't work or an item won't download?

Need assistance with research, a course assignment or any other informational need? Kaufman Library stands at the ready, offering a variety of formats to help.

• Schedule an online appointment with a reference or liaison librarian for an in-depth consultation.  
• Chat with a librarian for finger-tip access in real-time during regularly-scheduled hours.
• Call the reference desk if you need reference assistance at 678-407-5064.
• Check Frequently Asked Questions to see if your question has been answered before.
• Visit library research guides for information about a variety of topics.
• Submit questions anytime, using the Ask a Librarian form. A research librarian will get back to you within 24 hours, excluding holidays and weekends.
• Find answers to questions about your library account. Contact the circulation desk at 678-407-5317 or circulation@ggc.edu.
• Access other technology assistance from the GGC Technology Helpdesk.