Answered By: Sara Housworth
Last Updated: Aug 06, 2015     Views: 127

At the My Account screen

1.         Enter your library barcode number or institution ID number.

2.         Enter your last name.

3.         Click on the Get My Pin link. A  PIN will be immediately emailed to you.

You may change your PIN by clicking on the Change PIN button directly under your name & address in your patron account.

 

NOTE:  Using Internet Explorer to change your PIN will cause the browser to hang up for a minute or so while completing the process.
Firefox is recommended if possible because it does not have a delay.

 

PIN tips:

  • 5 to 12 alphanumeric characters
  • No special characters
  • PINs should be random and unique letters and digits. Although this may make it harder to remember, your account will be better protected. Do not use information for your PIN that could be easily guessed.

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